The job placement industry, unfortunately, has its share of scams targeting both jobseekers and employers. This is a reality and we all need vigilance to address this.  Here are some common tactics used by scammers:

Common Job Placement Scams

Advance Fee Scams

 Scammers often demand upfront payments for job applications, visa processing, or other services that legitimate agencies provide for free.

Fake Job Listings

Fraudsters post fake job listings to collect personal information or lure victims into paying for non-existent job opportunities.

Phishing Attacks

Scammers may send phishing emails disguised as job offers to steal personal and financial information.

Work-from-Home Scams

These scams often involve promises of high earnings for minimal work, but require upfront investments or personal information.

Fake Resumes

 Fraudsters create fake profiles and provide false information to secure employment

Ghosting

Candidates accept job offers but fail to show up for work or disappear shortly after starting

Scams Targeting Job Seekers

Advance Fee Scams: Scammers often demand upfront payments for job applications, visa processing, or other services that legitimate agencies provide for free.
Fake Job Listings: Fraudsters post fake job listings to collect personal information or lure victims into paying for non-existent job opportunities.
Phishing Attacks: Scammers may send phishing emails disguised as job offers to steal personal and financial information.
Work-from-Home Scams:These scams often involve promises of high earnings for minimal work, but require upfront investments or personal information.

 

Scams Targeting Recruiters

Fake Resume and Reference Scams: Fraudsters create fake profiles and provide false information to secure employment.
Ghosting: Candidates accept job offers but fail to show up for work or disappear shortly after starting.
Data Theft: Scammers may target company databases to steal sensitive employee information.

 

 

Prevention and Protection

To protect both job seekers and employers, it’s essential to be vigilant and aware of these scams. Here are some tips:


Avoid paying (rather DO NOT pay)  upfront fees for job placement services.

Verify the legitimacy of the agency or company.


Be wary of unsolicited job offers or requests for personal information.


Use strong passwords and security measures to protect your personal information.


Trust your instincts; if something seems too good to be true, it probably is.

 

By understanding these common scams, you can take steps to protect yourself and your business.

 

How we Protect Our Users 

Given the prevalence of scams in Kenya, it’s crucial to implement robust measures to safeguard our users. Below are some strategies we use in combination to create a safer online environment for our users and build trust in the Jobs & Works platform.

Transparency and Trust Building

  • Clear Fee Structure: We clearly outline all fees associated with our services to avoid misunderstandings. We charge Zero fees to Jobseekers.
  • Customer Support: We provide accessible and responsive customer support channels to address concerns promptly.
  • Trust Seals and Certifications: We display relevant trust seals and certifications to confirm our legitimacy.
  • User Experiences: We encourage our users to share experiences of scams that have affected them so that we may protect others from these.
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Platform Security

  • Verified Employer Profiles: We implement a rigorous verification process for employers to ensure legitimacy.
  • Secure Communication Channels: We utilize encrypted communication channels for sensitive information exchange.
  • Data Privacy: We adhere to strict data protection regulations (e.g., GDPR) to safeguard user information.
  • Fraud Detection Systems: We employ advanced fraud detection tools to identify suspicious activities and protect user accounts.

Education and Awareness

  • Scam Awareness Blog Posts: We will regularly publish articles detailing common scams in the recruitment industry, how to identify them, and preventive measures.
  • Educational Resources: We will provide easily accessible information about scam red flags, such as unrealistic job offers, upfront payments, or requests for personal information.
  • User Guides: We will share detailed guides on how to securely use the platform, including password management and data privacy.
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